Guest Service Gold® Training

Guest service is the heart and soul of hospitality and every hospitality employee, no matter what their job, needs to have a foundation in guest service. Guest Service Gold® is a comprehensive program designed to accomplish the goal of creating guest-service oriented employees who know how to engage with their guests to provide memorable service. This training is designed to motivate and inspire employees/hospitality students to go for the gold when it comes to providing service above and beyond the call of duty.

tripadvisor® – Reputation Management

This course, developed by the American Hotel & Lodging Educational Institute (AHLEI) in partnership with TripAdvisor®, provides clear information on how staff can encourage positive reviews by providing exceptional guest service.

Registration Guest Service Gold Training [CGSP]

   
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College Student - Age limit below 25 years
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